I want to close the window I am looking at, but there are no buttons or toolbars
This CD
is designed to work with Internet Explorer. When it opens, it launches Internet
Explorer in "kiosk mode". This means that you don't see any toolbars. Use the
link buttons to navigate around the CD. If you want to close it at any time you
can either press the link to the Main Page, which appears in the bar at the
bottom of every page, and press the button at the bottom of the Main or Home
page "Close this CD Resource" or you can simply press "Alt+F4" on your keyboard
at any time. This will exit the application.
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I can't find a page I
was looking at previously
At the
bottom of each page you will find a link button to take you to the "Site Map" -
all the pages are listed here and you can simply click on the link to take you
to the page you are looking for
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How does the "UP" link button work?
The
pages in this resource are arranged in layers, like a flowchart. Pressing the
"UP" button takes you back up a level. The highest level is the Home Page, with
all the other pages in layers below.
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How do the "back" and "forward" link buttons at the bottom of some pages work?
The
pages in this resource are arranged in layers, like a flowchart. Pressing the
"back" and "forward" button takes you to the other pages on the same layer.
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I click on a link to a file or document, but nothing happens or I get an error
message
Some of
the documents stored on this CD are in PDF format, which means that you must
have Adobe Acrobat Reader installed to view them. For more information on this,
or to download the Reader, go to the Main Page where you will find a scroll box
with links and details
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I click on a link to a video but nothing happens, or I get an error message
In
order to view the videos on this CD you must have a Media Player, such as
Windows Media Player, or Real Player installed. For more information on this, or
to download the Player, go to the Main Page where you will find a scroll box
with links and details
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I click on a link to a sound file, but nothing happens, or I get an error
message
In
order to listen to the sound files on this CD you must have a Media Player, such
as Windows Media Player, or Real Player installed. For more information on this,
or to download the Player, go to the Main Page where you will find a scroll box
with links and details
If you
have a player installed and you cannot hear anything, make sure your speakers
are connected and you system volume is correctly adjusted. You can also adjust
the volume from the player
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I clicked on a link to a PowerPoint Presentation, and a dialogue box asked if I
want to open it or save it - what should I do?
If you
want to view it immediately, click "Open". If you want to save it to your hard
disk to view later, click "Save".
All the
files on this disk have been scanned for viruses using the latest definitions
prior to publication.
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I clicked on a link to a PowerPoint Presentation, but it opened in Internet
Explorer. What should I do?
You can
view the presentation by using the up and down arrows on your keyboard as
normal, or you can use the scroll bar at the side of the page. If you want to
view it using PowerPoint, first save it to your hard drive, then open the file
in PowerPoint.
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I clicked on a link to a website, but nothing happens, or I get an error message
If you
click on a link to an external website, you must be connected to the internet in
order to view it. Ensure that you are connected and able to access the web.
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I want to save a
file to my computer - how do I do it?
For
most files, right click the link which takes you to the file and select "Save
Target As..." A dialogue box will then open asking where you want to save it.
Specify a location and click "Save"
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I can't see the full page on my
screen
This
resource is designed to be viewed best at screen resolution of 1280x1024.
However, it should be easily seen on most standard monitors at other
resolutions. Use the scroll bars to move the page to the best position for what
you want to see.
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I get a message saying "Codecs not supported" or something similar when I try to
play a video or sound clip
The
video and sound files on this CD are in various formats, including *.wma, *.wmv
and *.mpeg. If you are having problems viewing or listening to any of these
files, make sure you have the latest version of your media player installed. For
more information on this, or to download the Player, go to the Main Page where
you will find a scroll box with links and details
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The CD will work on
some computers but not others
You
must have Microsoft Internet Explorer installed in order to view this CD
Resource
This CD
is designed to work only with Internet Explorer. When it opens, it launches
Internet Explorer in "kiosk mode". This means that you don't see any toolbars.
Use the link buttons to navigate around the CD. If you want to close it at any
time you can either press the link to the Main Page, which appears in the bar at
the bottom of every page, and press the button at the bottom of the Main or Home
page "Close this CD Resource" or you can simply press "Alt+F4" on your keyboard
at any time. This will exit the application.
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None of the above answer my
question
Send an
email to
support@mhfs.org.uk or go to our Contact page
for details of how to contact us
